Frequently Asked Questions

How do I submit my Directory Listing?
Directory Listings are submitted from a separate link for approval. You must be a Silver/Platinum member of HelpingProfessionalsConnect “The List” or have purchased the directory only option to be approved. When you received you membership confirmation it should have had this wording located under  the expiration date. If your membership level includes the directory listing, submit it here .
For security reasons please contact mitchmelton@homesc.com for the above link.

How do I make changes to my Directory Listing?
Changes are submitted to mitchmelton@homesc.com

How do I retrieve my Username/Password?
Your Username can be retrieved by emailing mitchmelton@homesc.com.
Your Password can be reset by clicking “Lost Password” at the bottom of the login box which will redirect you to the Lost Password page. On this page enter your username or email address you used when registering  and click ‘Get New Password“. You will receive a link to create a new password via email. Clicking on the link will take you to a page with a box where you can enter your “New password. You will note that the system has generated a new password. You have the option of keeping this generated password (make sure to copy and paste for future reference) or entering your own by clicking on the generated password then clicking the X and entering the password of your choice. Once you are satisfied with the new password click Reset Password. This will take you  to a page where you have the option to either click Log in or Back to Helping Professionals Connect: The List Barbara Melton. Clicking Log in will direct  you to the  Log in page. Enter your user name and password the click Log in. Hint: If you check [ ] Remember me prior to clicking Log in your computer should remember  your login info  and automatically log you in when you enter the site. Upon clicking Log in you will be directed to a page where you can view the Dashboard (serves no purpose for you, we are working to remove this from public view), your Profile where you can change your Name, Email address or Password. Clicking “‘Helping Professionals Connect: The List…” in the top left corner of the page will take you to the site.

How do I change my password?
Login to the website in the Log in box located at the bottom right of any page under the Gold Seal. Once logged in click Profile located at the same location. Once in your profile page click Generate Password located under Account Management > New Password. Click the X located in the box to the right of the generated password. Enter your desired password. If you have chosen a weak password check [ ] Confirm use of weak password. Click Update Profile. Clicking ‘Helping Professionals Connect: The List…” in the top left corner of the page will take you back to the site.

How do I submit a Posting?
Postings are submitted directly to Barbara ( bmelton@homesc.com ) for consideration/approval prior to being published. See ” For instructions on sending a post click here.” at the top of the POSTINGS page.

How do I find when my membership expires?
On the Membership page under the “Join / Renew” button click View your account. If you are logged in and the website does not take you to your account information and you cannot access the Postings then your membership is expired. If you believe your membership should be active contact  mitchmelton@homesc.com.

 

If you do not see the answer to your question you can submit it from Have Questions? or email mitchmelton@homesc.com.

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