How do I log in to the website?
Click here to view instructions.
How do I submit my Directory Listing?
Directory Listings are submitted from a separate link for approval. You must be a Silver/Platinum member of HelpingProfessionalsConnect “The List” or have purchased the directory only option to be approved.
For security reasons please contact mitchmelton@homesc.com for the link.
How do I make changes to my Directory Listing?
Changes are submitted to mitchmelton@homesc.com
How do I retrieve my Username/Password?
Your Username can be retrieved by emailing mitchmelton@homesc.com.
Your Password can be reset by clicking “Lost Password” at the bottom of the login box which will redirect you to the Lost Password page. On this page enter your username or email address you used when registering and click ‘Get New Password“. You will receive a link to create a new password via email. Clicking on the link will take you to a page with a box where you can enter your “New password. You will note that the system has generated a new password. You have the option of keeping this generated password (make sure to copy and paste for future reference) or entering your own by clicking on the generated password then clicking the X and entering the password of your choice. Once you are satisfied with the new password click Reset Password. This will take you to a page where you have the option to either click Log in or Back to Helping Professionals Connect: The List Barbara Melton. Clicking Log in will direct you to the Log in page. Enter your user name and password the click Log in. Hint: If you check [ ] Remember me prior to clicking Log in your computer should remember your login info and automatically log you in when you enter the site. Upon clicking Log in you will be directed to a page where you can view the Dashboard (serves no purpose for you, we are working to remove this from public view), your Profile where you can change your Name, Email address or Password. Clicking “‘Helping Professionals Connect: The List…” in the top left corner of the page will take you to the site.
How do I change my password?
Login to the website in the Log in box located at the bottom right of any page under the Gold Seal. Once logged in click View your account located at the same location.
This will take you to a webpage where you will need to click View your account again.
In your the account page click either Edit Profile or Change Password under My Account.
In your profile page click Generate Password located under Account Management > New Password.
Click the X located in the box to the right of the generated password. Enter your desired password. If you have chosen a weak password check [ ] Confirm use of weak password.
Click Update Profile.
Clicking ‘Helping Professionals Connect: The List…” in the top left corner of the page will take you back to the site.
How do I submit a Posting?
Postings are submitted directly to Barbara ( bmelton@homesc.com ) for consideration/approval prior to being published. See ” For instructions on sending a post click here.” at the top of the POSTINGS page.
How do I find when my membership expires?
On the Membership page under the “Join / Renew” button click View your account. If you are logged in and the website does not take you to your account information and you cannot access the Postings then your membership is expired. If you believe your membership should be active contact mitchmelton@homesc.com.
When I try to renew I get this message ” That email address is already in use. Please log in, or use a different email address.”
Active and expired members must be logged in prior to selecting a membership level to use same User Name / Email. Click Here for instructions.
If you do not see the answer to your question you can submit it from Have Questions? or email mitchmelton@homesc.com.